Privacy policy

This Privacy Policy governs the processing of your personal data by the data controller: M-Power BV, Prieelstraat 9 bus 2, 2610 Wilrijk (Belgium), registered with the Crossroads Bank for Enterprises (KBO) under number 0652.986.083, operating under the trade name: healwithmargo.com

Please read this Privacy Policy carefully. It contains essential information about how your personal data is processed. By sharing your personal data on our Website www.healwithmargo.com, or by contacting us by e-mail/by phone and/or by submitting a question/complaint, as well as through the information exchanged between you and a person working for healwithmargo.com during a consultation, you declare that you have read this Privacy Policy and expressly agree to its content.

1. Introduction

M‑Power BV, operating under the trade name “healwithmargo.com”, attaches great importance to the protection of personal data and to respecting the privacy of its clients, customers and website visitors.

Given the energetic and holistic nature of the services provided, it may occur that clients share personal, sensitive or confidential information in the context of consultations. M‑Power BV handles such information with the utmost discretion and care, in accordance with the General Data Protection Regulation (GDPR).

By using the website and/or the services of M‑Power BV, the data subject declares to have read this Privacy Policy.

2. Data controller

M‑Power BV
Operating under the name: healwithmargo.com

Prieelstraat 9 bus 2
2610 Antwerpen (Wilrijk) – België

Company number (KBO): 0652.986.083

E‑mail: margo@healwithmargo.com

M‑Power BV is the data controller within the meaning of the GDPR.

3. What personal data is processed?

Depending on the nature of the relationship and the services provided, M‑Power BV may process the following categories of personal data:

Identification data (name, first name, gender, age, date of birth, language, general practitioner)
Contact details (address, e‑mail address, phone number)
Billing and payment data (bank account number, KBO number, VAT number)
Communication data (e‑mails, messages, contact forms)
Technical data (such as IP‑address, browser and device data)
Information voluntarily shared by the client in the context of energetic or holistic guidance, e.g. date of birth, symptoms, health information, …

This information is processed solely in the context of the services provided and is never shared without a legal basis or consent.

4. Purposes and legal grounds for processing

Personal data is processed for:

performing and following up on energetic and holistic services
client and customer administration, sales administration
invoicing and accounting obligations
communication and responding to questions
compliance with legal obligations

This processing takes place on the basis of the performance of a contract, a legal obligation, a legitimate interest or explicit consent.

Insofar as the processing relates to personal, sensitive or confidential content voluntarily shared by the client, this takes place solely with the client’s implicit or, where legally required, explicit consent, and solely for the performance of the agreed services.

We also use your identification, contact and communication data for direct marketing, newsletters, promotions and offers, based on our legitimate interest with respect to existing customers or persons who have shown interest in our services.

If you no longer wish to receive such communications and want us to stop processing your personal data for our direct marketing purposes, you can do so free of charge and without giving any reason, by clicking the link in any of our direct mailings or by contacting us directly by e-mail or phone.

If we ever cease our activities or transfer them to someone else, for example because we go bankrupt or sell our business, this may mean that your personal data is transferred to third parties who take over all or part of our activities. In that case, we will always inform you in advance to the extent possible, but you understand that this is not technically or commercially feasible under all circumstances.

5. Confidentiality and professional discretion

All information shared by clients during consultations is considered strictly confidential and used solely for the performance of the services. This confidentiality continues to apply after termination of the agreement.

6. Retention periods

Personal data is retained for as long as necessary for the purposes of the processing, and is not retained longer than necessary, taking into account statutory retention periods and possible disputes.

Billing and administrative data is retained in accordance with the applicable statutory retention periods. Substantive (confidential) information from consultations is only retained for as long as functionally necessary for the services and is thereafter securely deleted or anonymised.

7. Disclosure to third parties

Personal data is not sold or rented out. It may only be shared with service providers (such as IT, hosting, accounting, financial institutions or insurance companies), government authorities where legally required, as well as the client’s general practitioner in the event of serious symptoms, always subject to appropriate data processing agreements and safeguards.

8. Security

M‑Power BV takes appropriate technical and organizational measures to protect personal data against loss, unauthorized access or misuse.

Under no circumstances can M-Power BV be held liable for any direct or indirect damage resulting from incorrect or unlawful use of personal data by a third party.

9. Rights of data subjects

You have the right to obtain, free of charge and at any time, information about your personal data and about how we use that personal data. You have the right to request that we correct, complete or delete your personal data. In a number of cases listed in the GDPR, you may also request that the processing of your personal data be restricted. You have the right to object to the processing of your personal data if you have serious and legitimate reasons that outweigh our need to process your data. You also always have the right to object to the use of personal data for direct marketing purposes, even without giving any reason. You have the right to receive your personal data in a digital and readable format and/or to have it transferred to another controller or service provider of your choice. Insofar as our processing is based on your prior consent, you have the right to withdraw that consent.

Requests may be addressed to margo@healwithmargo.com or by post to M-Power BV, Prieelstraat 9 bus 2, 2610 Wilrijk, and will be handled within 30 days at the latest.

10. Complaints

If the data subject believes that his or her rights are not being respected, a complaint may be filed with the Belgian Data Protection Authority:

Drukpersstraat 35
1000 Brussel
Tel: +32 2 274 48 00
contact@apd-gba.be
www.gegevensbeschermingsautoriteit.be

You may also, where applicable, bring a claim before the civil courts for compensation for damages.

11. Amendments

M‑Power BV reserves the right to amend this Privacy Policy. The most recent version is always available on this website.

Last updated: 10 July 2026